Terms and Conditions

At the end of each month, the client will be invoiced for the classes delivered during that period. Payment will be collected via SEPA direct debit, based on the mandate previously completed by the client.

Absence Policy

Absences must be communicated directly to the teacher with at least 24 hours’ notice. Any class cancelled by the client without providing the required notice will be charged in full.

Private Candidate Programme
(private candidates and elite athletes)

Think Ahead Academy

• Think Ahead Academy is a private, non-regulated (centro no reglado) educational institution owned by Think Ahead Academy SL, specialising in academic preparation for the British Curriculum (IGCSE and A-Level), the International Baccalaureate (IB), and the Middle Years Programme (MYP).

Private Candidate Programme (Academic Year 2025–26)

• The Private Candidate Programme is designed for students who wish to prepare one or more IGCSE, A-Level or IB subjects independently, with the academic support of Think Ahead Academy.
• This programme is flexible and tailored to each student’s individual needs. The start date, duration, and weekly number of hours shall be defined based on a personalised strategy agreed between the Academy and the family.
• Format
• • Lesson duration: 2 hours per session, regardless of subject.
  • Delivery mode: Lessons may be in-person, online, or hybrid, as agreed beforehand.
  • Schedule: Lessons generally take place Monday to Friday between 09:00 and 14:00, depending on student and teacher availability.
  • Maximum capacity: 3 students per class.
  • Language: All lessons are delivered in English, except for specific subjects such as Spanish IGCSE, Spanish A-Level, or IB subjects taught in Spanish.
• Think Ahead Academy will specify non-teaching days and “recoverable holidays” in its academic calendar, indicating how affected lessons will be rescheduled.

Shared Commitments

Think Ahead Academy undertakes to:

• Ensure compliance with the laws and regulations of the Community of Madrid, the Kingdom of Spain, and the European Union.
• Provide a safe teaching environment in accordance with the requirements set out by Spanish Organic Law 8/2021 of 4 June, on the comprehensive protection of children and adolescents against violence.
• Hold an active educational centre insurance policy covering civil liability and accidents on the premises.
• Duly inform families of any updates to these Terms and Conditions.

Parents/Guardians undertake to:

• Inform the Academy of any support required by the student or of any special educational needs (SEN) the student may present.
• Ensure, under their own responsibility, that the student has received the mandatory vaccinations as specified in the Spanish vaccination calendar.
• Ensure, under their own responsibility, that the student has valid medical insurance prior to joining the Academy, with the understanding that the Academy does not assume any responsibility for medical or pharmaceutical expenses arising from any illness or accident involving the student.
• Ensure that the student arrives at the Academy on time and properly equipped for lessons.
• Inform the Academy of any planned absences or notify the Academy of unforeseen circumstances that prevent the student from attending classes.
• Avoid all unnecessary absences, including holidays taken during term time.
• Share with the Academy any concerns that may affect the student’s learning or behaviour.
• Inform the Academy of any medical condition, illness, or functional diversity affecting the student that is known to the parents and that may impact the student’s wellbeing during school activities.
• Encourage and support the student’s independent work at home.
• Read, act upon, and stay informed of all communications issued by the Academy, responding to them when required.
• Engage with Academy staff in a constructive and respectful manner.
• Provide up-to-date contact details and notify the Academy of any changes.

The student undertakes to:

• Attend classes regularly and punctually, contributing to the smooth functioning of the Academy.

Admissions and Fees

Admission to the Academy

• Think Ahead Academy reserves the right to grant or deny admission, as well as to determine the continued enrolment of students in the Private Candidate Programme, in cases where a student’s behaviour is deemed incompatible with the Academy’s ethos and functioning.
• Parents understand and accept that providing false, inaccurate, or misleading information may result in the rejection of the enrolment application or the expulsion of the student from the Academy. In such cases, the Academy shall bear no financial or other liability arising from the rejection of the application or the expulsion of the student.
• It is the sole responsibility of the parents to ensure that the student holds the appropriate visa/permit to study in accordance with the laws of the Kingdom of Spain. The absence of such documentation shall render the student’s admission invalid, and the Academy shall be exempt from all financial or other liabilities.

Programme Fee

• The start date of the Programme and the total number of teaching hours will be defined according to the personalised strategy agreed between the Academy and the family. This agreement does not preclude the possibility of increasing or decreasing the number of hours during the academic year if relevant changes in the student’s educational strategy are agreed upon by both parties.
• The cost of the programme is calculated at a rate of €60 per hour, based on the total number of scheduled hours from the start date of the Programme until the week of 15 June 2026 (the final week of the 2025–26 academic year).
• The total course fee is divided into three instalments, invoiced in accordance with the payment schedule outlined in Clause 48.

Classes During Official Exam Periods

• There are up to three official examination sessions during the academic year. The periods covered by each session, as well as the specific dates of each exam, are published by the respective examination boards (Edexcel, CIE) or by the Diploma Programme.
• To support student preparation during official examination periods, the Academy adjusts student timetables according to the following criteria:
• • Cancelling lessons scheduled for the day before an official examination, unless the lesson is for the same subject as the exam.
  • Cancelling all lessons on the day of an official examination.
  • Adding online lessons during weekdays and/or at weekends to compensate for some of the cancelled sessions.
• The Academy undertakes to send parents the adjusted lesson timetable for the official examination periods at least two weeks prior to the date of the student’s first official examination.
• The Academy will calculate the net number of cancelled lessons during each official examination period and will refund the corresponding amount for each cancelled session in the final account reconciliation.

Other Fees

• The following services are not included in the Programme Fee:

Enrolment Fee

• Payment of the enrolment fee constitutes a non-refundable charge intended to cover the operational, administrative, and technological infrastructure costs associated with the organisation, management, and maintenance of the academic services provided.
• €300 for enrolment in one or two subjects.
• €500 for enrolment in three or four subjects.

Official Examinations

• Students at the Academy will sit A-Level examinations from the Edexcel, IAL Edexcel, and Cambridge International Examinations (CIE) boards. For the 2025–26 academic year, the fee for each examination paper is €200, bearing in mind that the number of papers varies depending on the subject and examination board. This fee may vary from one academic year to another.
• For late registrations for which the delay is not attributable to the Academy, the applicable fee will depend on the cost of the examination at the time of registration.

Additional Lessons

• Additional Lessons are sessions agreed upon between the Academy and the parents when it is considered that the student requires extra support, and which are not included in the scheduled teaching hours of the programme.
• Additional Lessons may only be scheduled for subjects that the student is enrolled in as part of the programme. The cost of Additional Lessons is €60 per hour and they will be invoiced at the end of the month in which they are delivered.

University Application

• The Academy is responsible for providing predicted grades and reference letters as part of the student’s university application process.
• The student is responsible for submitting any additional documentation required by the university.
• If the student also requires assistance or advice with any other service related to the university application process, these will be invoiced separately, with the Academy issuing a personalised financial proposal.

UNED Accreditation

• The Academy is responsible for managing both the Provisional and Final UNED Accreditation for students applying to public or private universities in Spain.
• All costs arising from this process, including those related to the generation of predicted grades by the examination boards, shall be borne entirely by the client.

Enrolment Confirmation

• The Academy will send two quotations to the parents via email. The first will include the Programme Fee along with the Terms and Conditions, which must be duly completed and signed. The second will outline the Enrolment Confirmation, which consists of: (1) the enrolment fee, (2) the total cost of official examination registration, and (3) a deposit of €1,500 towards the Programme Fee.
• Payment of the invoice corresponding to the Enrolment Confirmation quotation will complete the student’s enrolment, thereby securing their place at the Academy. The deposit towards the Programme Fee will be deducted from the first invoice, in accordance with the payment schedule set out in Clause 48.
• The Enrolment Confirmation is non-refundable.

Payment Terms

• Payment of the Enrolment Reservation must be made by bank transfer within 10 calendar days from the date the invoice is issued.
• Payment of the Programme Cost must be made by direct debit to the bank account indicated by the Academy in the SEPA direct debit mandate. The Academy will carry out the corresponding SEPA debits according to the following schedule:

• • First instalment: at the start of classes
  • Second instalment: between 1st and 3rd December
  • Third instalment: between 1st and 3rd March

• Invoices for each instalment will be issued one week prior to each respective SEPA debit date.
• As a general rule, payment for any other service must be made by bank transfer.

Late Payments and Defaults

• At the discretion of the Academy, and depending on the circumstances, a delay in payment due to an issue with the SEPA direct debit of any of the aforementioned fees may be subject to a 5% surcharge.
• If the invoices for each instalment are not received at least one week before the final SEPA debit date stipulated in Clause 48, it is the responsibility of the parents to contact the Academy.
• Failure to receive an invoice for an instalment does not exempt parents from the obligation to ensure that sufficient funds are available in the account to cover the direct debit within the established timeframes.
• If parents fail to pay the amounts due, the student may be excluded from the Academy. Additionally, the Academy reserves the right not to register the student for official examinations and to withhold all results, certificates, and academic records until payment has been made in full.
• No fees will be refunded for a student’s temporary absence due to illness or any other reason.
• If a third party is responsible for paying any fees to the Academy, parents must inform the Academy in advance and provide the relevant details of the third party. Parents accept that it is their responsibility to clearly explain all the terms and conditions set out in this agreement to the third party and to provide them with a copy of this agreement.

Student Absence, Staff Changes and Lesson Recovery

• Student absences, whether justified or not, will not be rescheduled and do not exempt payment for the corresponding lessons.
• Teaching staff may be replaced, for justified reasons, either temporarily or permanently, by another teacher with equivalent qualifications.
• If a lesson is cancelled at the request of the Academy or coincides with a recoverable holiday as indicated in the Think Ahead Academy calendar, it will be rescheduled. If it is not possible to organise such rescheduling due to reasons attributable to Think Ahead Academy, the amount corresponding to each cancelled session will be refunded in the final account reconciliation.

Health, Safety and Damages

• In the event of a medical emergency, the Academy will make every effort to contact the parents. However, should this not be possible, the parents authorise the Academy to seek medical advice and treatment for the student and undertake to cover any costs that the Academy may incur as a result, thereby releasing the Academy from all liability.
• Parents acknowledge and understand, under their own responsibility, that in the event of an outbreak of a contagious or infectious disease, the Academy may be required to close or to deny entry to a student or group of students for the period deemed necessary by the management. In such circumstances, the parents expressly waive any form of claim against the Academy.
• While the student is present at the Academy, the parent, guardian or legal representative agrees that the student’s mobile phone may be held by Academy staff, unless the student requests its use in the event of an emergency. Likewise, all electronic devices used by students on the premises will have restricted access to social networks and websites not required for academic purposes.
• Parents accept that the Academy shall not be held liable for death, bodily injury, or any form of loss or damage suffered by the student while on Academy premises, unless such harm is attributable to negligence on the part of the Academy.
• Parents are responsible for and must cover the cost of any intentional damage caused by the student to Academy property, the property of Academy staff, or that of other students. Parents of students who lose or misplace books, iPads, or any other materials provided by the Academy must reimburse the Academy 100% of the item’s value, as reflected in the corresponding purchase invoices.

School Life

• Parents accept the authority of the Headteacher and other members of staff to act on their behalf in taking all disciplinary or preventive measures necessary to safeguard and promote the wellbeing of the student and the wider school community.
• At the discretion of the Headteacher, the Academy reserves the right to temporarily suspend or permanently expel a student in cases of misconduct or serious breaches of discipline.
• Students are not permitted to smoke or consume illegal drugs or alcohol on Academy premises. It is strictly forbidden to bring or possess any form of drugs or weapons on site. In cases where drug or alcohol use is suspected, testing may be required, and parents will be duly informed.
• Any communication made by the Academy or its staff with one parent shall be considered as having been received by both parents.

Examination Centre

• Think Ahead Academy is a private, non-regulated educational institution and, at the same time, an official examination centre for IGCSE and A-Level exams administered by the Edexcel examination board. For Cambridge examinations, students will be referred to Virtus College, with whom Think Ahead Academy holds an exclusive agreement.
• Think Ahead Academy is not authorised to conduct examinations for any subject of the International Baccalaureate Diploma Programme.
• Think Ahead Academy reserves the right to register candidates for these examinations, taking into account the capacity limits and internal constraints that the centre may have at any given time.
• Think Ahead Academy is committed to safeguarding the interests of candidates, ensuring that all examination conditions established by the relevant board are met, and managing the complete process of dispatching examination scripts to the United Kingdom for assessment and the subsequent issuance of official grade certificates once received from the competent British authority.
• Those wishing to sit an official Edexcel or Cambridge examination may register for as many exams as they wish, using the procedures and platforms enabled by Think Ahead Academy.
• A student shall be formally registered for each official examination upon receipt by Think Ahead Academy of the completed registration form. This will simultaneously initiate the corresponding invoicing process.
• Once the registration for a session has been formalised, Think Ahead Academy undertakes to conduct the examination on the date and time specified by the respective examination board, providing the necessary human and material resources for this purpose.
• Should Think Ahead Academy be unable to carry out the scheduled examination session due to force majeure, the ongoing invoicing process will be halted, and the student will be refunded the full amount paid.
• If a registered student is unable to attend the examination due to personal issues or any form of indisposition, the session will be invoiced in full. Similarly, if payment has already been made, the amount will not be refunded. However, Think Ahead Academy will evaluate each case individually.
• The cost of this service is €200 per examination paper, bearing in mind that the number of papers varies depending on the subject and the examination board.

University Access

• Think Ahead Academy is a private, non-regulated educational institution.
• Students of Think Ahead Academy who sit official examinations, whether at the Academy’s own premises or at Virtus College (an institution with which a collaboration agreement exists), will receive an official IGCSE and/or A-Level certificate for each subject in which they have been assessed.
• These certificates are sufficient for access to universities in countries such as the United Kingdom, the United States, the Netherlands, among others, provided that the specific admission requirements of each individual university are met.
• For access to the vast majority of universities in Spain, both public and private, it is generally sufficient to obtain the UNED Accreditation. However, for certain universities, it may be necessary to have A-Level studies officially validated (homologated). Due to its status as a non-regulated educational institution, students of Think Ahead Academy are not eligible to have their studies officially homologated.
• Therefore, it is the responsibility of the parents, prior to enrolling the student at the Academy, to ascertain whether the Spanish universities to which the student intends to apply require official homologation, or whether the UNED Accreditation is sufficient.
• The procedure for obtaining UNED Accreditation may be undertaken through what is known as the “Direct Access Route” (Studies listed in Annex I: Educational systems of the EU or countries with reciprocal agreements and access requirements as set out in Article 2.1.I.), provided that the student meets the conditions stipulated by UNED. All applicable regulations can be consulted in the “UNED Regulations for the Accreditation of Students from International Educational Systems for Access and Admission to Spanish Universities”, available on the official website: https://unedasiss.uned.es/home
• Think Ahead Academy will be responsible for carrying out the necessary formalities to obtain the UNED Accreditation on behalf of the student. All costs arising from this process, including those related to the issuance of predicted grades by the examination boards, shall be borne entirely by the client.

Duration, Amendments and Termination

• The agreement between the parents and the Academy, as set out in the clauses of this Terms and Conditions document, shall come into effect on the date of its signature.
• The agreement shall remain valid until the student is no longer enrolled at the Academy, and provided that each party continues to fulfil the obligations incumbent upon them under this agreement.
• A student who engages in, or has engaged in, behaviour contrary to the Academy’s internal regulations may be excluded from the Academy at the moment such behaviour becomes known, regardless of when the misconduct actually occurred.
• The exclusion or expulsion of a student under the circumstances outlined in Clauses 54 and 88 shall result in the termination of the agreement established between the parents and the Academy through this document. Such termination shall not entail the refund of any fees previously paid by the parents to the Academy.
• Parents may unilaterally terminate the agreement, provided they notify the Academy in writing and with the understanding that:
  1. No refund shall be made for amounts previously paid.
  2. A final reconciliation of the account will be undertaken, considering all lessons delivered up to the date of termination. If the difference between the amounts already paid and the total number of lessons delivered results in an outstanding balance in favour of the Academy, a final invoice will be issued to the client. This invoice shall take into account any refunds due for lessons cancelled during official examination periods.
  3. The Academy reserves the right to claim up to 30% of the unpaid instalments of the programme as compensation for loss of earnings.

Final Provisions

Think Ahead Academy reserves the right to amend these Terms and Conditions, with prior notice to students and families. This document constitutes the entire agreement between the parties for the Private Candidate Programme 2025–26.

Virtus College

Puede consultar los términos y condiciones de Virtus College mediante el siguiente enlace: https://virtuscollege.es/terminos-y-condiciones/

IB Wave

Puede consultar los términos y condiciones de IB Wave mediante el siguiente enlace:https://ibwave.org/terminos-y-condiciones/

Data Protection Policy

Your personal data has been collected in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data. We hereby inform you that this data is stored in a file owned by THINK AHEAD ACADEMY, S.L.

In accordance with the aforementioned Regulation, you have the right to access, rectify, erase, restrict, object to, and request portability of your data, free of charge. These rights may be exercised by emailing: raul.garcia@academiathinkahead.es or by writing to the following address: C/ Valportillo II, 14, 28108 Alcobendas (Madrid).

In order to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, and in accordance with the recommendations and instructions issued by the Spanish Data Protection Agency (A.E.P.D.), THINK AHEAD ACADEMY, S.L. informs you that communication may be carried out via instant messaging systems such as WhatsApp for the purpose of streamlining the management of contracted services. Your express consent is required for this purpose.

PLEASE BE ADVISED THAT:

The personal data requested from and provided by you are incorporated into a privately owned file, duly registered with the A.E.P.D., of which THINK AHEAD ACADEMY, S.L. is the sole controller and recipient.

Only data that is strictly necessary for the proper provision of services will be requested. It may be necessary to collect contact details of third parties, such as legal guardians, tutors, or individuals designated by them.

All collected data are handled with a commitment to confidentiality as required by law, using the legally established security measures. Under no circumstances will your data be shared with or processed by third parties, whether individuals or legal entities, without the prior consent of the client, guardian, or legal representative, except where doing so is essential to the proper provision of the service.

Once the relationship between the company and the client has ended, the data will be archived and retained for a minimum period of five years. Thereafter, it will either remain archived or be returned in full to the client or their authorised representative.

DECLARATION:

I have been informed that the data I provide will be included in the file named Enrichment Program of THINK AHEAD ACADEMY, S.L., for the purpose of managing the agreed services, issuing invoices, maintaining contact, etc., and I hereby give my consent to such processing.

I have also been informed of the possibility of exercising my rights of access, rectification, cancellation, and objection by submitting a written request to THINK AHEAD ACADEMY, S.L., at C/ Valportillo II, 14, 28108 Alcobendas (Madrid).

I consent to the use of the data I provide for the purpose of receiving communications from the academy via the WhatsApp application.

I have read and accept all the Terms and Conditions set forth in this document.